What do I do if my order arrives damaged?
Take promptly photos of the package where you received your order and to the damage that your model has undergone during transport.
Once you take the photos contact us using our online form (or click here ) and we will do everything possible to solve the problem.
What should I do if I want to make the return of an order that I purchased within the last 14 days?
Contact us using our online form (or click here ) for the approval of the return. All the instructions necessary to make the return will be provided.
We invite you to read our return policy for further information (consultation by clicking here ).
What should I do if I want to make the return of an order that I purchased more than 14 days ago?
We do not accept rendered 14 days from receipt of the package.
If you have problems with your order contact us using our online form (or by clicking here ) and we will do everything possible to help you.
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