How can I pay for my order?
We accept credit cards, Paypal and all the additions that Shopify offers.
At the moment we do not provide the payment service to the courier (mark)
How much does shipping in Italy cost?
For all orders below € 49.99, the national shipment costs € 9.
For all orders from € 50 the national shipment is free.
When will my order arrive?
If the payment of the order is made by 06:30 it will be processed and sent on the same day. For all orders whose payments will be made after 06:30 The shipment will be made on the following working day.
From the moment of shipment, transit times vary from 1st 3 working days.
How can I trace my order?
At the time of creating the shipment you will receive on the email address that you have provided the check-out phase the shipment code with which to trace your package.
What do I do if my package does not come?
If after a working week (Saturday and Sunday excluded) Your package has not yet arrived contact us using our online form or click here
What do I do if my order arrives damaged?
Take promptly photos of the package where you received your order and to the damage that your model has undergone during transport.
Once you take the photos contact us using our online form (or click here ) and we will do everything possible to solve the problem.
What should I do if I want to make the return of an order that I purchased within the last 14 days?
Contact us using our online form (or click here ) for the approval of the return. All the instructions necessary to make the return will be provided.
We invite you to read our return policy for further information (consultation by clicking here ).
What should I do if I want to make the return of an order that I purchased more than 14 days ago?
We do not accept rendered 14 days from receipt of the package.
If you have problems with your order contact us using our online form (or by clicking here ) and we will do everything possible to help you.